Department of Information & Communication Systems Engineering
University of the Aegean

Department of Information
& Communication Systems Engineering

Information & Communication Systems Security
Information Systems
Artificial Intelligence
Computer & Communication Systems
Geometry, Dynamical Systems & Cosmology
Electronic Government Technologies and Applications

Title: Electronic Government Technologies and Applications
Lesson Code: 321-11101
Semester: 8
Theory Hours: 3
Lab Hours:
Faculty: Alexopoulos Charalambos
Content outline

Introduction to e-Government domain – key issues and topics. The Public sector – structure and operations. G2C, G2B, G2G services. Business Process Management in the public sector and local administration. Enterprise Architecture for Government Systems. Key infrastructures and government services. Local Government. World, European and National status (e-government indexes). Issues and principles of open and collaborative governance. Systems and methods for electronic participation and electronic democracy. Open governmental data: administrative processes and relative ICT tools. Social media in the public sector, for provision of services towards citizens and businesses. National and Local Government cases. Team Project: Development of innovative e-government services and solution prototypes.

Learning outcomes

The students will acquire knowledge on the principles, the processes and the tools of electronic government, with the support of information and communication technologies.

Not required.
Basic Textbooks

 Charalabidis Y., Koussouris S. (2012) ”Empowering Open and Collaborative Governance: Technologies and Methods for On-line Citizen Engagement in Public Policy Making”, pp. 1-296, ISBN 978-3-642-27218-9, Springer Publications, 2012.

Additional References

Research papers from GIQ, JOCEC and JKEC journals

Learning Activities and Teaching Methods

 Final examination and lab exercises (theoretical and programming).
The mark of final exercise should be ≥ 4 for attendance in the final examinations. The mark of final examination should be ≥ 4 for successful course completion. The final mark is computed as follows: 0.4 * (Mark of Exercises) + 0.6 * (Mark of Examination) and should ≥ 5.

For each examination/exercises subject clearly specified evaluation criteria are given. The students can see their exam paper after the final examination and inspect their faults. The overall distribution of marks is announced on eClass, so that students can evaluate their performance.

Assessment/Grading Methods
Activity Semester workload
Lectures 39 hrs
laboratory practice 40 hrs
Personal studying 43 hrs
Final exam 3 hrs
Course total 125 hours (5 ECTS)



Language of Instruction
Greek, English (for Erasmus students)
Μode of delivery

 Face-to-face (in class)

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