This research explores the convergence of Blockchain and Artificial Intelligence (AI) in the services sector, analyzing their combined potential to drive innovation, enhance efficiency, and redefine business models.

As digital transformation accelerates, the integration of these two technologies offers significant prospects for industries such as finance, healthcare, supply chain management, and customer service. Blockchain can provide secure, transparent, and immutable records, while AI can enable advanced data analytics, decision-making, and automation. The research delves into how this convergence can enhance data privacy, streamline transactions, and improve operational efficiencies.

However, the convergence also presents several challenges, including scalability issues, regulatory concerns, and the complexities of integrating these technologies into existing infrastructures. Furthermore, questions regarding the ethical implications, data security, and the potential for monopolization by large entities need to be addressed. By investigating these prospects and challenges, the research aims to provide a comprehensive understanding of the synergies between blockchain and AI, offering insights for businesses, policymakers, and regulators on how to leverage this convergence effectively within the services sector.

Digital Products

Big Data and AI

Literature review

https://www.sciencedirect.com/science/article/abs/pii/S2214209622000687